Refund Policy

Refund Policy

Last Updated: June 2026

At Patel's Perfume, customer satisfaction is important to us. Due to the personal nature of fragrance products, certain conditions apply to refunds and replacements.

Returns & Exchanges

Perfumes, attars and fragrance products cannot be returned once opened or used due to hygiene and product safety reasons.

Damaged or Incorrect Products

If you receive a damaged, leaking or incorrect item, please contact us within 48 hours of delivery.

Customers may be asked to provide photos or videos of the product and packaging for verification.

Replacement Eligibility

• Wrong product received
• Damaged during transit
• Manufacturing defect

Non-Refundable Situations

• Change of mind
• Personal fragrance preference
• Used or opened products
• Incorrect address provided by customer

Refund Processing

Where approved, refunds will be processed through the original payment method within a reasonable timeframe.

Contact Us

For refund or replacement assistance, contact us on WhatsApp at +91 91120 83623.