Legal notice
LEGAL NOTICE
Patel's Perfume | Mandatory Disclosures under Indian Law
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1. BUSINESS DETAILS
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Legal Name of Business: Patel's Exotic Perfumes
Proprietor: Mubin Patel
Nature of Business: Retail sale of perfumes, attars, and fragrance products
Type of Entity: Sole Proprietorship
Registered Address:
S.NO.12, Kadnagar Chowk, Hills & Dales
Undri, Pune, Maharashtra – 411060, India
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2. PLATFORM INFORMATION
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Website: patelexoticperfumes.com
Hosted on: Shopify Inc., 151 O'Connor Street, Ground floor, Ottawa, Ontario, K2P 2L8, Canada
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3. GRIEVANCE OFFICER
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In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, the following person has been designated as the Grievance Officer for this platform:
Name: Mubin Patel
Designation: Grievance Officer
Email: info@patelexoticperfumes.com
Phone: +91 91120 83623
Address: Kadnagar Chowk, Undri, Pune, Maharashtra – 411060
Grievances can be submitted via WhatsApp or email. We acknowledge all grievances within 48 hours and aim to resolve them within 15 business days, in accordance with applicable law.
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4. PRODUCT COMPLIANCE
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All fragrance and attar products sold on this platform are intended for personal external use only. Products comply with applicable Indian standards where required.
The term "inspired by" is used descriptively to indicate a fragrance profile. Patel's Perfume has no affiliation with, and is not licensed, endorsed, or authorised by, any designer brand or house referenced in product descriptions.
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5. DISPUTE RESOLUTION
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In the event of any dispute arising from a transaction on this platform, the customer may:
a) Contact our Grievance Officer (details above)
b) Approach the National Consumer Helpline at 1800-11-4000 (toll-free)
c) File a complaint at consumerhelpline.gov.in
d) Approach the District Consumer Disputes Redressal Commission (DCDRC) in Pune
Any legal proceedings shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India.
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6. DISCLAIMER
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Fragrance longevity, sillage, and scent perception vary significantly based on individual skin chemistry, body temperature, humidity, and application method. Product descriptions and claims regarding lasting power are based on average testing conditions and are not guaranteed results for every individual.
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7. INTELLECTUAL PROPERTY NOTICE
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All original content on this website; including product photography, descriptions, branding, and design ; is the intellectual property of Patel's Perfume. Unauthorised reproduction or commercial use without written consent is prohibited.
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8. APPLICABLE LAW
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This website and all transactions conducted through it are governed by:
• The Consumer Protection Act, 2019
• The Consumer Protection (E-Commerce) Rules, 2020
• The Information Technology Act, 2000 and its amendments
• The Legal Metrology (Packaged Commodities) Rules, 2011
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CONTACT FOR LEGAL QUERIES
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Email: info@patelexoticperfumes.com
WhatsApp: +91 91120 83623
Address: Kadnagar Chowk, Undri, Pune, Maharashtra – 411060